We reserve space on flights according to airlines terms and conditions. Having overview of airlines schedule, fleet and various services, we offer most optimal routing for our agents. We consult agents about restrictions and embargoes.
We take care of track and trace, helping agents to monitor status of their shipments. Should shipment not fly as booked, we intervene and try to find the best solution together with our principal.
Long-term customer satisfaction and good relationships are very important for us.